(4.3 / 5)1763+ Ratings

Vegas.com Reviews

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Overall Rating

4.3

8 Reviews

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About Vegas.com

Vegas.com is a travel site that specializes in providing services for those planning to visit Las Vegas. The site offers a variety of services including booking airfare, hotels, shows, attractions, and more. The staff at Vegas.com are experts on Las Vegas, living and working in the city, and are ready to help personalize your Las Vegas travel experience. They offer excellent customer service for all your Las Vegas hotel, show, airfare, tour, and attractions reservations. Their customer service professionals are trained to help you choose and book the right services for you. They also provide support via phone and email. In addition to travel services, Vegas.com also offers products like VEGAS Pro, a professional video editing software. This software comes in different versions like VEGAS Pro Edit, VEGAS Pro Suite, and VEGAS Pro Post, each offering different features and benefits. They also offer cloud storage, HD stock footage, text to speech, speech to text, and text-based editing among other features. The software is designed to unlock your content's full potential. It's worth noting that Vegas.com is not affiliated with Vegas Ink & Toner or any other companies that may also use "Vegas" in their name.

Vegas.com Pros & Cons

Pros of Vegas.com:

Legitimacy and Reliability: Vegas.com is completely legit and reliable, offering tickets and bookings from legitimate event organizers or individuals.
Secure Transactions: Every transaction on the website is secure, with no risk of fraud or transaction issues.
Positive Reviews: The platform has a high rating of 4.6/5 on Trustpilot, with over 148,000 reviews, indicating a high level of customer satisfaction.
Wide Service Selection: Vegas.com offers a wide range of services, including hotel bookings, show tickets, tours, and more.
Easy Booking Process: The booking process is straightforward and user-friendly, even for beginners.
Competitive Prices: The platform offers competitive prices and numerous promotions, making it wallet-friendly.
Responsive Customer Service: Customer service is responsive and helpful, although some users have reported issues with timely responses.

Cons of Vegas.com:

Complex Fee Policy: The fee policy can be confusing, with different fees applying to different services and transactions.
Customer Service Issues: Some users have reported rude and argumentative customer service, with long wait times and difficulty in resolving issues.
Occasional Booking Issues: There have been instances where booking details were incorrect, such as seat assignments or itinerary errors.
Mixed User Experience: While many users are satisfied, some have reported negative experiences, including issues with refunds and cancellations.

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Vegas.com Customer Reviews (8)

0/5

Sharon Borden

Verified Buyer

Sep 19, 2023

Frank Sanger

Verified Buyer

Sep 19, 2023

Eleanor Johnson

Verified Buyer

Sep 18, 2023

Tom Bolton

Verified Buyer

Sep 18, 2023

Sjef Mak

Verified Buyer

Sep 17, 2023

Chovka Kishiev

Verified Buyer

Sep 17, 2023

Nansen Bruun

Verified Buyer

Sep 14, 2023

Ophelia Faucher

Verified Buyer

Sep 14, 2023

Vegas.com Customer’s Q&A

No question yet

Vegas.com Features and Benefits

Vegas.com offers a variety of features and benefits to its users. Here are some of them:

Discounted Rooms and Free Cruises: Users can get discounted rooms and free cruises with Las Vegas casino loyalty programs.
VIP Lines: VIP lines for everything, from taxis to top-notch shows and nightclubs.
Discounts on Shopping, Free Parking, and Waived Resort Fees: Perks count in Vegas for discounts on shopping, free parking, and waived resort fees.
M Life Program: The MGM Grand Hotel in Las Vegas is part of the M Life program. The program has five elite tiers, which require a set number of tier credits to earn. M Life members earn 25 tier credits per $1 spent at Las Vegas locations.
Free Hotel Rooms, Show Tickets, and Other Prizes: Users can also earn free hotel rooms, show tickets, and other prizes at MGM Resorts by playing the MyVegas app.
Best Rate Guarantee: Users get the best rate guarantee when they book directly with Vegas.com.
Award-winning in Every Category: Vegas.com has been recognized across the board for its food and beverage, meetings and conventions, and so much more.
Every Room is a Suite: At almost twice the size of the average Las Vegas hotel room, Vegas.com offers the largest standard suite on the Strip.
Diverse Restaurants and Bars: With 40+ restaurants ranging from simple to extravagant, users can indulge their palate on a diverse selection of cuisine.
Nonstop Entertainment and Nightlife: Vegas.com curates exciting entertainment and nightlife.
Exceptional Pools: The Vegas oasis includes four large pools spread across two acres.

These features and benefits make Vegas.com a popular choice for users looking for a comprehensive Las Vegas experience.

Vegas.com Pricing

VEGAS.com Pricing:

VEGAS.com offers a wide range of prices for various hotels and shows. Here are some examples of hotel prices:

The Strat: Starts from $27/night
Palace Station: Starts from $54/night
Sahara Las Vegas: Starts from $85/night
Excalibur: Starts from $134/night
Palms Casino Resort: Starts from $152/night.

Additionally, VEGAS.com provides a best price guarantee, ensuring that if you find a better price for the same package, they will match the competitor's price and refund the difference.

About Vegas.com Payment Method?

"Vegas.com" offers multiple payment methods. One of them is Uplift, a service that allows customers to finance their Las Vegas vacation and pay for it in bite-sized pieces over time. Some plans include interest while some are interest-free. To use Uplift, customers select it as their payment method at checkout, complete a short application, and receive a quick decision. They can then choose the terms of their payment plan and enjoy their purchase while paying over time with simple, no-surprise monthly payments.

Another payment method is Zip, previously known as Quadpay, which allows customers to split their payment into easy installments. Payments are automatically made from the customer's linked debit or credit card every two weeks.

Lastly, "Vegas.com" also accepts eGift Cards which must be redeemed on Vegas.com or through their call center. These eGift Cards are valid for product purchases such as hotel rooms, show tickets, air + hotel packages, tours, and nightclub passes. However, they are not valid on non-transactional products such as dining, spas, golf, and transportation.

Please note that the availability of these payment methods may vary and it's always a good idea to check the latest information on the "Vegas.com" website or contact their customer support for any specific queries.

Vegas.com FAQs

Vegas.com Alternatives

Here are some alternatives to Vegas.com that offer similar experiences:

Atlantic City, New Jersey: Known for its magnificent boardwalk and world-class casinos like Borgata Hotel Casino and Spa, Hard Rock Casino, and Resorts Casino Hotel.
Reno, Nevada: Offers state-of-the-art casinos such as Grand Sierra Resort and Casino, Peppermill Resort Spa Casino, Circus Circus Reno, and Nugget Casino Resort.
Palm Springs, California: Popular for gambling, golfing, outdoor activities, and vibrant nightlife.
Niagara Falls, NY: Home to several glittering casinos and the majestic Niagara Falls.
Biloxi, MS: Known for its casinos and beautiful Gulf Coast beaches.
St. Louis, MO: Offers a variety of entertainment options, including casinos and live music venues.
New Orleans, LA: Famous for its vibrant nightlife, live music scene, and unique blend of cultures.
Las Vegas, NV: Despite being the city Vegas.com is based on, exploring different parts of Las Vegas can offer a new experience.
Lake Tahoe, NV/CA: Known for its stunning natural beauty and casinos.
Black Hawk, CO: Famous for its historic preservation and casino gaming scene.

Remember, each of these cities offers a unique experience and can be a great alternative to Vegas.com. Enjoy exploring!

How To Open A Vegas.com Account?

To open an account on Vegas.com, follow these steps:

Visit the Vegas.com website.
Look for the "Register" or "Join" link usually located at the top of the page.
Click on the link to start the registration process.
Fill out the required information in the spaces provided. This typically includes details such as full name, date of birth, and address.
Make sure to enter a valid email address. Many online platforms send special promotions and free bonuses via email.
After filling out the required forms, the account creation process is complete.

Once the account is created, users can explore the various features and services offered by the platform. Enjoy the experience!

About Vegas.com Prices and Cost?

"Vegas.com" offers a variety of services with different price ranges. For vacation packages, the site collaborates with more than 400 airlines from 1,700 departure cities along with world-class Vegas resorts to provide the best deals. Booking a flight and hotel room together can help save on the entire package.

For hotel reservations, "Vegas.com" guarantees the best rates. They offer a wide range of hotels to fit different budgets. For instance, prices for some hotels range from as low as $10.95 for The STRAT Hotel, Casino & Tower to $80 for Aria. There are also daily deals and discounts available.

Please note that prices are subject to change and do not include taxes and fees. Availability is based on select midweek (Sun-Thu) dates. An extra 10% off or more can be unlocked with Insider Pricing.

For more specific prices and costs, it's recommended to check the official "Vegas.com" website. If the information provided is not sufficient, please let me know.

What are the top hotels on Vegas.com?

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How can I contact Vegas.com customer service?

To get in touch with Vegas.com customer service, there are two main methods:

Phone: For customers within the United States and Canada, the toll-free customer service number is 1-866-998-3427. For local calls, the number is 1-702-492-3902.
Email: There's also an option to contact them via email. You can find the email contact form on their website.

Please note that the customer service professionals are trained to help choose and book the airfare, hotels, shows, attractions, and more that are right for you. They can also answer any of your Vegas questions. So, feel free to reach out to them for any assistance you need.

About Vegas.com Popular Products and Services?

"Vegas.com" is a destination-specific Online Travel Agency (OTA) founded in 1998 and headquartered in Las Vegas, Nevada. It provides extensive travel content and books discounted travel products including hotel rooms, air-hotel packages, show tickets, tours, dining, golf, and other activities exclusively for the Las Vegas destination. The company also operates five souvenir stores in Las Vegas, in partnership with Marshall Retail Group.

In terms of promotions and deals, "Vegas.com" offers discounts on all of Sin City's legendary resorts, shows, and attractions to give you the best weekend ever, no matter the budget. Some of the current offers and deals include shows in the $50’s and under, dinner and a show for under $100, hotel promotions, tour sales, and bachelor/bachelorette deals.

"Vegas.com" competes against brands like MGM Grand, New York New York, and MGM Resorts International. It is considered a reputable and trustable 3rd party booking website that sells admission to attractions, hotel reservations, and more.